Keep three checks separate: the curtain-to-carrier connection, the track-to-site arrangement and any motor-to-control combination. Ask the relevant parties to confirm their exact products and drawings in writing. A shared brand name or a label such as smart control does not replace confirmation of the proposed combination.

What to confirm before proceeding
RecordWhat to make explicit
Track layoutAttach a labelled plan showing straight or shaped runs, proposed wall or ceiling location and the window reference. Leave fixing and support decisions to the responsible installer using the selected system's documents.
Heading and moving partsList the proposed heading, hooks, gliders or carriers and end components. Ask the track and curtain makers to confirm the complete combination, including who supplies each part.
Opening behaviourRecord manual or motorised operation, one-way or split draw and the intended parking side. Define the viewing direction on the drawing so that left and right mean the same thing to everyone.
Motor and controlsFor a motorised option, record exact motor, controller and any gateway references. Request the applicable power and control documents and written compatibility confirmation; do not infer it from a wireless label.
Safety and responsibilityName who checks site conditions, model instructions and destination requirements. Refer cord-safety questions to official guidance and electrical questions to the appropriate local professional; keep unresolved items visible.

Take this into your next conversation.

  • Use one drawing reference for the curtain and track packages.
  • Obtain a parts list instead of relying on a system photograph.
  • Record who confirms the motor and control pairing.
  • Do not treat a completed checklist as a safety approval.